Start with the smallest useful intervention. Expand only when the website, enquiry volume or operating workflow genuinely justifies it.
These are different scopes, not the same project with quality removed.
For a credible business with one urgent customer-journey problem, without replacing the full website.
For an established automotive business whose current website no longer reflects its reputation or makes enquiries easy.
For a higher-value business needing stronger service architecture, integrations and an initial enquiry workflow.
A private branded workspace for garages, body shops and specialists losing enquiries between the first call, estimate, follow-up and booked work.
This is not a workshop DMS, job-card system, invoicing platform, accounting system, inventory feed or call centre. WhatsApp, SMS, telephony, advanced integrations and third-party usage are separately scoped.
Target 4–6 weeks after workflow sign-off and complete inputs. Payment is 50% to begin, 25% after the working CRM review and 25% after acceptance before handover.
Hosting administration, monitoring, minor edits and technical support.
Hosting administration, monitoring, minor workflow changes and support.
Follow-up, review requests and pipeline improvements when lead volume justifies them.
To establish a credible investment range and avoid wasting either side's time. The final proposal confirms exact scope, dependencies, ownership and exclusions.
No. If budget is the constraint, Standard28 removes scope in writing. It does not quietly sell the same work cheaper and reduce quality later.
No honest supplier can guarantee either. The work improves clarity, trust, usability, follow-up and measurement so the business is better equipped to convert demand.
Not by default. The CRM manages enquiries and sales follow-up. Existing operational systems remain authoritative unless an integration is explicitly scoped.
