Attract & convert
Branded website or booking funnel, with optional local lead generation.
S28 Software
Software shaped around the way your business actually works.
Purpose-built operating systems for businesses that have outgrown disconnected forms, spreadsheets and generic software.
Standard28 combines customer acquisition, operations and aftercare in one elegant, branded system built around your real customer journey.
S28 / OPERATING SYSTEMLIVE WORKFLOW
OVERVIEWCustomersWorkPayments
TODAYEvery job, moving.
NEW08ACTIVE14READY05
Customer triage NewQuote awaiting approval ReviewWork in progress Live
The business problem
One customer journey. Too many disconnected tools.
The website, forms, messages, spreadsheets, payment terminals and customer records may each work alone. The gaps between them are where context, time and opportunities disappear.
WebsiteFormsMessagesSpreadsheetsPaymentsCustomer records
S28 OPERATING SYSTEMOne connected journey
Every customer action becomes useful operational context for the next.
What Standard28 can build
The useful parts, connected around the work.
A system can begin with one operational journey and grow deliberately. The interface only reveals what each customer or staff member needs next.
Know the customer
CRM, customer history, quotes and digital approvals in one reliable record.
Run the work
Job, booking or repair management, staff roles and operational workflows.
Keep them informed
Live progress tracking, automated communication, warranty and aftercare.
Close the loop
Payments, reconciliation and reporting, supported by hosting, maintenance and ongoing improvements.
Flagship proposal · Pilot stage
Techsugi
Run the repair business. Bring the next customer.
Techsugi is a proposed repair-business operating system connecting the complete journey—from the first description of a problem to warranty and aftercare. Pilot availability remains subject to production authentication, database, payment, messaging and marketplace verification.
ProblemGuided triageBookingQR check-inDiagnosisQuote approvalRepairTestingPaymentCollectionWarranty
The operating system behind the counter.
A calm shared workspace for bookings, customer history, check-in, diagnosis, approvals, job progress, payment and aftercare.
JOB / T-2841Diagnosis completeCustomer approval requested
Awaiting approvalTechsugi Local
Customers describe what needs repairing, find suitable nearby participating providers, request help and track the complete job.
- Businesses control availability and categories
- Service radius and lead limits stay configurable
- Provider verification will only be claimed once operational
Indicative project pricing
Your own S28 Software system.
These are bespoke commissioned systems. Final scope and pricing follow workflow discovery.
S28 Software Launch
From £2,500 setupFrom £149/month- Branded customer funnel
- Core CRM and workflow
- Hosting and maintenance
- One operational journey
- Suitable for a focused first release
S28 Software Growth
From £5,000 setupFrom £299/month- Multiple connected workflows
- Customer portal
- Payments and automated communication
- Staff permissions and reporting
- Integration with existing services
S28 Software Platform
Bespoke proposalDiscovery-led pricing- Multi-location or marketplace products
- Provider onboarding
- Matching and lead distribution
- White-labelling
- Advanced integrations and support
Final pricing follows workflow discovery. Payment processing, SMS, WhatsApp and other third-party usage fees are quoted separately.
Techsugi product pricing
Join the product. Don’t commission the platform.
Techsugi subscriptions are for repair businesses using the shared Techsugi product. They are separate from commissioning a bespoke S28 Software system.
Techsugi Launch
£59per location / monthTechsugi Core
£79per location / monthTechsugi Growth
£149per location / monthGuided setup£499Additional location£59/monthAdditional staff£8/monthS28 Payments interface£25/month + processor feesSMS & WhatsAppUsage basedTechsugi LocalOptional 10% on completed, paid marketplace-sourced work
No marketplace commission applies to the business’s existing customers or leads from its own website. S28 Payments is a branded payment and reconciliation interface powered by regulated payment partners; Standard28 is not presented as a payment processor.
Why Standard28
Software with less noise and more operational truth.
Purpose-built, not generic
The system reflects the business rather than forcing the business into somebody else’s template.
Minimal interfaces
Progressive disclosure keeps complexity out of sight until it becomes useful.
One joined-up journey
Customer and staff experiences are designed together, from acquisition through aftercare.
Provider-independent
Integrations are chosen for fit. S28 does not hide operational data behind artificial lock-in.
Your operational data
The business retains access to and ownership of its operational data.
Measured releases
Useful systems ship in deliberate stages instead of accumulating unnecessary features.
Map the real operation
Your business already has a system. It may simply be scattered across five different tools.
Show Darren how the work moves today. Standard28 will identify the smallest useful system that can connect it.